As promised earlier we have identified our first technician to become certified. This is quite an occasion considering we have just recently opened our doors to a select group of Beta technicians. So the first Certified MinuteFix Technician to be dubbed so is Jesse Petersen, a Master Microsoft Office Specialist working as a technical editor for a tech contractor as well as student at the University of South Florida. At USF Jesse is well on his way to finishing his 4-year degree in Professional & Technical Writing. He has been working with computers since 1994 and has a wide range of skills with hardware and software, including graphic design and web publishing. In his spare time, he enjoys playing computer games, relaxing with his bride of one year, reading, and cooking. He is on a short hiatus from his professional World of Warcraft blog gitrknowswow until classes start back up in January.

Jesse met MinuteFix CEO Diego Orjuela in Chicago in May at an online publishing conference and have been in touch about tech stuff ever since and looks forward to being a part of the MinuteFix community.