Dirty Windows and the Vista Debacle
 | by Drew on July 22nd, 2008 |
Much has been made over Windows Vista and the impending discontinuation of XP. What is a consumer left to do when they can’t figure out their own operating system? In a desperate effort to be the proverbial Windex to their customer base, Microsoft has announced that they are offering unlimited toll-free tech support calls for compatibility and installation issues with Windows Vista (Service Pack 1) through March 2009, in nearly any country. To take advantage of the service though you will need to have your Product ID handy (right-click on My Computer > Properties), but it’s a nice last resort for you or anyone you don’t have time to troubleshoot for.
July 22nd, 2008 at 12:15 pm
Maybe MinuteFix should follow suit and offer free Vista support too?
July 22nd, 2008 at 12:19 pm
Perhaps the problem with that, however, is that very few people know Vista well enough to offer more than basic, basic tech support. But, if we marketed that coupled with our “Fixed in the USA” team of Technicians and our ideas of customer support revolution…we could seriously give MS a run for their money, I think.