I had a really cool call tonight. It was about 9:15pm EST and I was in ‘Q’ when David from Burbank, California logged in with a Windows 2000 problem. Windows alone freaks me out because I have been on Mac for about six years now. But Win 2000? I thought that was a computer joke, not a real operating system. Hmmmmmm. Anyway. David was having problems getting his desktop icons to respond and kept getting “Access Denied” messages. As David and I went through some basic questions and tests he began telling me how much his computer meant to him. You see, David is a professional storm chaser and specializes in tornadoes. His computer is his primary weapon and companion. It was so fascinating to hear him talk about the role of technology in modern meteorology.

After we had solved his problem (issue with admin permissions) he told me what an awesome company MinuteFix was and how he was dually impressed with my willingness to help and to give him my phone number should he have problems while on the road chasing. He promised he would pass on our information to all the other chasers he works with. Before we hung up he said he appreciated my speed and reminded me that in life, like in storms, every second counts!

Photo courtesy of www.extremeinstability.com